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About US

MISSION STATEMENT Our mission is to enhance our customer’s outdoor recreational experience and give our supply partners the highest levels of service, quality and profitability. We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives. We trust our colleagues as valuable members of our team and pledge to treat one another with loyalty, respect and dignity. ABOUT US EEZ RV PRODUCTS is a subsidiary of Jin’s Associates which was founded in 1998 to serve the home leisure market. In 2005 EEZ RV PRODUCTS was created to expand our focus into the recreational vehicle, boating and outdoor leisure markets. In 2006 our introduction of energy efficient LED lighting put us at the forefront of LED lighting in the outdoor recreation vehicle industry. EEZ RV PRODUCTS dedication to quality and innovation can be seen in our team approach to product development. As part of our continuous quality improvement program our management, representatives, dealers and engineers work closely together with the factories to improve current product lines. When evaluating new product introduction we go beyond industry trends and solicit input directly from our customers. By leveraging our expertise and our unprecedented industry access we strive to surpass our competition in quality, innovation and value. Beyond that we strive to be acknowledged as an industry leader and preferred partner in helping our distributors and dealers succeed in the world’s rapidly expanding outdoor and recreational goods market. Above all else, we are committed to the care and improvement of our customer’s leisure experience. We strive to deliver high quality, cost effective products to those we serve. By offering the convenience of multiple brands, product lines, and providing a superior shopping experience we are rapidly becoming the destination store of choice while creating lifelong customer relationships. Our green focus is the heart of our drive to become more earth friendly through the use of recycled products and by producing recyclable and energy efficient-environmentally friendly products.

Contact information

E-Mail: sales@eezrvproducts.com
Phone: 510-910-5397

Shipping Policy

We make every effort to ship within 24 hours from the time the order is placed. EEZ RV PRODUCTS reserves the right to change shipping options in order to best meet the customers needs and depended carrier availability.

Return Policy

We are committed to your total satisfaction. Try any of our products for 7 days. If any item you receive from us is damaged, defective, or otherwise does not meet your expectations, simply return it to us. We will, at your option, replace the item with an item of equal value or refund your merchandise purchase price. You must contact us in writing prior to returning an item inorder to receive a Return Merchandise Authorization Number (RMA). After the shipment is received and processed by our Returns Center, you will be refunded for the cost of the product and sales tax, if applicable. Sorry, shipping and special handling charges are not refundable. Processing your return, once we receive it, usually takes seven business days. It's that simple, no fine print and no hidden clauses. Items being returned for reasons other than damage or defect are subject to a 15% restocking fee. EEZ RV PRODUCTS reserves the right to return to the customer without refund any product returned without prior authorization and an RMA number. After 7 days, EEZ RV PRODUCTS reserves the right to trouble shoot and replace any component deemed defective in lieu of or prior to any refund being issued.